2022 Management Concepts Student Resource Guide

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Student Resource Guide 2022–2023

“Change is the only constant in life.” –HERACLITUS

The past two years of the COVID-19 pandemic resulted in dramatic shifts in the government landscape, ranging from remote and hybrid work to extreme competition for talent. If that wasn’t enough, we had a change in administrations. From managing teams located far from any office to tackling new administrative priorities, government agencies are being tasked with obstacles like never before. Within every challenge, however, there’s an opportunity to advance the mission and deliver results by moving past the old ways of doing things to pursue a new approach. That’s where Management Concepts comes in. For nearly 50 years we have provided government professionals with the expertise they need by delivering engaging learning experiences that distill complex legislative and regulation down to what is needed to perform at work. Our focus on applicable solutions means that students will not only obtain required certifications — they’ll also bring a wealth of practical information into the workplace and be ready to hit the ground running, no matter how unique the challenge. Our goal is to is equip you and your teams with the skills needed to adapt and succeed. Management Concepts is adapting, too. Our latest innovation, Career Gateway: Acquisition , addresses the challenge of getting new acquisition professionals in the federal government proficient through a cohort-based experiential learning program. Our promise is speed to productivity — a win for the organization and faster career advancement for the individual. Our facilitators work with learners on a complex case study supporting the establishment of a base on the surface of Mars. Through that threaded scenario, they will discover the fundamental tenets of the profession, including technical competency, market analysis, and business acumen. Other skills like critical thinking, ethics, standards of conduct, leadership, and problem-solving are woven into the program to create well-rounded, smart acquisition professionals, ready to tackle the challenges of their careers. We will be expanding our Career Gateway offerings to cover more professional focus areas in the future. Management Concepts also has a broad range of custom learning and training services. If you have a need to modify existing course content, create custom content, or build an entire learning and development program from the ground up, contact us — we love a good challenge! Our team of experts has a wealth of experience and can help you transform challenges into opportunities for workforce engagement throughout your organization.

Sincerely,

Thomas Dungan III CEO, Management Concepts

Training Delivery Options Index

Table of Contents

ADDITIONAL INFORMATION Open Enrollment Registration Information ...................... 2 Credits and Professional Certification Training................. 3 Complete Course Listing ................................................ 4 Group Training .............................................................. 9 Training Credit Account...............................................168 TRAINING COURSE GUIDES Acquisition & Contracting ........................................... 24 Analytics ....................................................................54 Financial Management................................................64 Grants & Assistance....................................................90 Human Capital & HR ................................................ 104 Leadership & Management ....................................... 118 Professional Skills ..................................................... 136 Project & Program Management ............................... 150 TOPIC AREAS Services........................................................................8 Acquisition & Contracting ........................................... 18 Analytics ....................................................................50 Financial Management................................................60 Grants & Assistance....................................................86 Human Capital & HR ................................................ 100 Leadership & Management ....................................... 114 Professional Skills ..................................................... 132 Project & Program Management ............................... 144

Look for these icons throughout this Resource Guide to determine the delivery options available for each course.

Collaborate, learn, and interact virtually with an instructor teaching and other students participating in real time. VIRTUAL

Collaborate with other students face-to-face in a traditional classroom session held at a training center or other physical location. CLASSROOM

REMOTE SEATS

Participate remotely in a live classroom session, see the class and instructor through a live video stream, and interact with other students and the instructor via two-way audio. Note: Classes in this Resource Guide with Remote Seats available are denoted by following the class location. Complete work online at your own pace, without instructor or peer involvement. Learning is limited to the tools used within the recorded course. SELF-PACED Learn with your team to address specific training needs affecting an entire group or department. Your organization determines the training location and customization. PRIVATE GROUP TRAINING

All courses in this catalog are available for PRIVATE GROUP TRAINING to meet the unique needs of your organization. ManagementConcepts.com/GroupTraining

Satisfaction Guarantee

Management Concepts offers a money-back guarantee on every open enrollment course. We simply ask that you tell us, in writing, why you are dissatisfied so that we can improve. We will refund 100% of your tuition or apply the amount to another class.

Visit ManagementConcepts.com/SatisfactionGuarantee for details.

How to Register for Open Enrollment Classes

MAIL Management Concepts Attn: Open Enrollment Registration 8230 Leesburg Pike Tysons Corner, VA 22182

ONLINE ManagementConcepts.com/Training

PHONE 888.545.8575

Visit ManagementConcepts.com/Terms for more information on • Payment Options • Registration Information • Student Cancellation Policy

Credits and Professional Certification Training

Many of the courses presented in this Student Resource Guide meet the standards and requirements of the leading industry organizations detailed below. Individuals seeking to earn credentials or recognition from these organizations, such as college and continuing education credit and professional certification, can select from a broad array of offerings to further their professional development.

PROFESSIONAL CERTIFICATION TRAINING

Project Management Institute ® (PMI ® ) Certifications

National Grants Management Association (NGMA)

Certified Defense Financial Manager (CDFM)

Management Concepts is licensed to deliver the American Society of Military Comptrollers’ (ASMC) Enhanced Defense Financial Management Training Course (EDFMTC). The EDFMTC supports preparation for the CDFM examinations.

As a PMI ® Authorized Training Partner (ATP), Management Concepts offers PMI ® authorized PMP ® Exam Prep training courses that earn students Professional Development Units (PDUs) that can be used to obtain or maintain a Certified Associate in Project Management (CAPM ® ) or Project Management Professional (PMP) ® certification.

NGMA recommends Management Concepts Grants Management Certificate Program ™ as a valuable professional development tool for the grants community. The association is recognized throughout the grants management industry as the membership association leader, providing tools for grants professionals to support and maintain high levels of grants management competency, and to establish standards of excellence for grants managers. The Association of Government Accountants (AGA) and Management Concepts have formed an educational partnership to bring you the open-enrollment Certified Government Financial Manager ® (CGFM ® ) Training Series. This series provides you with a broad base of knowledge in auditing, accounting, financial management, and budgeting to prepare you for each of the three examinations required as part of the Association of Government Accountants’ CGFM ® program. Certified Government Financial Manager ® (CGFM ® )

International Institute for Business Analysis ® (IIBA ® )

Certified Internal Auditor ® (CIA ® )

As an Endorsed Education Provider™ (EEP™) of the IIBA ® , Management Concepts business analysis curriculum is consistent with A Guide to the Business Analysis Body of Knowledge ® (BABOK ® Guide) . When you enroll and successfully complete Management Concepts business analysis and underlying fundamental courses, you will be able to apply the hours to meet the Certified Business Analysis Professional ™ (CBAP ® ) 21-hour professional development requirement.

The Certified Internal Auditor ® (CIA ® ) designation is the only globally accepted certification for internal auditors and remains the standard by which individuals demonstrate their competency and professionalism in the internal auditing field. Management Concepts offers a three-part Certified Internal Auditor ® (CIA ® ) review course based on the premier-quality Institute of Internal Auditors (IIA) CIA Learning System ™ .

Defense Acquisition University (DAU) Equivalency

CP-11 Mandatory Course

Management Concepts offers DAU-equivalency for many of our DAWIA and FAC-C Certification courses.

CP-11, the Army Comptroller Civilian Career Program, helps ensure consistent workforce education, training, and professional development. The CP-11 Mandatory Course icon indicates that the course is mandatory for the Multi-Disciplined Financial Analyst, Intern/Entry Level.

National Contract Management Association (NCMA) Certification

As an NCMA member, you can apply course completion hours from training successfully completed with Management Concepts toward NCMA certifications.

COLLEGE CREDIT

CONTINUING EDUCATION

The American Council on Education’s College Credit Recommendation Service ® (ACE CREDIT ® )

National Association of State Boards of Accountancy (NASBA) CPE Credit

Generally Accepted Government Auditing Standards (GAGAS) CPE Credit

Many Management Concepts courses meet the professional certification and continuing education requirements for students seeking Continuing Professional Education (CPE) credits. NASBA CPE credit information is detailed on the individual pages of courses meeting these requirements.

Our financial management and grants courses meet the standards for Generally Accepted Government Auditing Standards (GAGAS) CPE credits, as established by the Government Accountability Office in Guidance on GAGAS Requirements for Continuing Professional Education , April 2005.

The American Council on Education’s College Credit Recommendation Service (ACE CREDIT ® ) has evaluated and recommended college credit for many Management Concepts courses. Visit the ACE CREDIT ® website at www.acenet.edu/credit for more information.

Printed content subject to change. Visit our website for the latest schedule and course information. | 3

Complete Course Listing

This index contains all courses offered by Management Concepts. The associated course descriptions are located in this Resource Guide on the page numbers listed under .

TRAINING MODALITIES

AUDIENCE

Virtual

Classroom

Remote

Self-Paced

Open Enrollment

Private Group Training

Note: Please refer to page 1 for descriptions of Training Modalities.

ACQUISITION & CONTRACTING

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1265 ACQ 265: Mission-Focused Services Acquisition 1315 ACQ 315: Understanding Industry (Business Acumen) 1370 ACQ 370: Acquisition Law

1043 Conducting Acquisitions for Cloud Services 1020 Construction Claims 1022 Contract Administration 1023 Contract Claims 1024 Contract Closeout 1070 Contracting Officer's Representative Course 1027 Contracting With Small Business Concerns

35 • • 35 • • 36 • • 36 • • 37 • • 37 • • 37 • • 38 • • 37

28 • • 28 • • 28 • •

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1121 Construction Contracting Refresher

36 • • • •

1018 Acquisition of Commercial Products and Commercial Services 1005 Administration of Cost- Reimbursement Contracts 1072 Advanced COR Workshop 1011 Advanced Federal Contract Law 1177 Advanced Simplified Acquisition Procedures 1012 Advanced Source Selection 1051 Appropriations Law for Contracting Professionals 1073 Basic (Level I) Contracting Officer's Representative 1074 Best Value Source Selection Using Tradeoffs 1132 Architect-Engineer Services Refresher 1019 Changes Under Government Contracts 1093 CON 091: Contract Fundamentals 1101 CON 100: Shaping Smart Business Arrangements 1321 CON 121: Contract Planning 1324 CON 124: Contract Execution 1327 CON 127: Contract Management 1170 CON 170: Fundamentals of Cost and Price Analysis 1200 CON 200: Business Decisions for Contracting 1216 CON 216: Legal Considerations in Contracting 1032 CON 243: Architect-Engineer Services Contracting 1021 CON 244: Construction Contracting

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1071 COR Refresher 1165 Cost Analysis

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1030 Cost and Price Analysis

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1031 Cost and Price Analysis of Lease Proposals

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38 • •

1040 Cybersecurity for Contracting Professionals

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1053 Cybersecurity—Supply Chain Risk Management for Acquisition Personnel

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1125 Developing the Independent Government Cost Estimate

1525 Emergency Contracting Basic Course

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3800 Emerging Technologies - Robotic Process Automation, RPA 3801 Emerging Technologies: Cutting-Edge Applications 1034 Ethics in Federal Contracting 1126 Evaluating a Contractor's Performance

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40 • • 40 • • 40 • • 41 • •

1058 Federal Acquisition Regulation (FAR) Overview

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1047 Federal Contract Law • 1016 Federal Contract Negotiation Techniques 41 • • • • 1050 Federal Real Property Lease Law 41 • • • 1049 Federal Real Property Leasing Refresher 41 • • • 1052 Fundamentals of Overhead and Other Indirect Cost Rates 42 • • • 1127 Incentive Contracts 42 • • • 1001 Information Technology (IT) Acquisition 42 • • • 1042 Intermediate Agile Techniques for Contracting Professionals 42 • • • 1172 Intermediate COR Refresher 43 • • • 1041 Introduction to Agile Contracting for IT 43 • • • 1048 Introduction to Federal Contracting 43 • • •

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1270 CON 270: Intermediate Cost and Price Analysis

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1280 CON 280: Source Selection and Administration of Service Contracts 1290 CON 290: Contract Administration and Negotiation in a Supply Environment

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1360 CON 360: Contracting for Decision Makers

43 • • 44 • • 44 • • 44 • • 44 • • 45 • •

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1597 Lease Acquisition Training 1028 Lease Administration

5321 Budget Analyst's Essential Guide to Formulation, Justification, and Execution 73 • • • • 5122 Budget Execution 73 • • • • 5118 Budget Formulation 73 • • • • 5120 Budget Justification: Effective Preparation and Submission 73 • • • • 5106 Budgeting and Accounting: Making the Connection 74 • • • • 5890 Capital Asset Planning and Justification Using OMB Criteria 74 • • • 5665 Certified Internal Auditor ® (CIA ® ) Preparatory Course 74 • • • 5750 Contemporary Issues in Federal Financial Management 74 • • 5318 Data Analysis for Financial Managers Using Microsoft Excel 75 • • • 5092 Decision Support Using Managerial Cost Accounting 75 • • • • 5620 Enhanced Defense Financial Management Training Course 75 • • • 5840 Essential Communications for the Audit Life Cycle 75 • • • 5113 Federal Accounting Fundamentals 76 • • • • 5051 Federal Financial Management Overview 76 • • • • 5886 Federal Financial Statement Audits 76 • • • • 5080 Federal Travel Regulation Workshop: TDY 76 • • • • 5330 Financial Management of Defense Working Capital Funds 77 • • • • 5134 Financial Management of Revolving Funds and Reimbursables 77 • • • 5511 Fiscal Law in DoD 77 • • • • 5830 Forensic Auditing: Detection and Prevention of Fraud 77 • • • • 5602 Governmental Accounting, Financial Reporting and Budgeting 78 • • 5601 Governmental Environment 78 • • 5603 Governmental Financial Management and Control 78 • • 5036 Improper Payments 78 • • • 5815 Information Systems Audit 79 • • 5808 Intermediate Internal Control 79 • 5142 Internal Control for Managers 79 • 5812 Internal Control Over Reporting: Financial and Operational 80 • • • 5112 Internal Control: Meeting Federal Requirements for Accountability 80 • • • • 5083 Joint Travel Regulations Workshop: PCS 80 • • • • 5081 Joint Travel Regulations Workshop: TDY 80 • • • • 5824 Keeping the Audit on Track: Critical Skills for Audit Managers 81 • • • 5825 Key to Audit Success: Focus on Objectives 81 • • • 5810 Manage Risk through Effective Enterprise Risk Management 81 • • • • 5292 Managerial Cost Accounting for Decision Support 81 • • 5320 Managing for Success in a Performance Audit 82 • • • • 5108 Overview of Internal Control Guidance 82 • • • • 5888 Performance Auditing 82 • • • • 5123 PPBE Workshop 82 • • • 5233 Preparation and Analysis of the SF 133 83 • • • • 5000 Preparing Federal Financial Statements Using the U.S. Standard General Ledger 83 • • • 5802 Preparing High-Impact Audit Reports 83 • • • •

1403 Managing Contracting Organizations

1089 Market Research

1035 Micro-Purchase Procedures 1026 Other Transaction Authority (OTA) • 1076 Performance-Based Service Acquisition 45 • • • 1166 Price Analysis 45 • 1059 Procurement Innovation— FAR Flexibilities 46 • • 1162 Service Contract Labor Standards Statute Overview 46 • • • 1077 Simplified Acquisition Procedures 46 • • • 1153 Simplified Acquisition Refresher 46 • • • 1078 Source Selection 47 • • • • 1091 Statement of Work (SOW) Workshop 47 • • • 1090 Strategic Sourcing Workshop 47 • • • 1120 Task and Delivery Order Contracting 47 • • • 1081 Techniques of Negotiating Federal Real Property Leases 48 • • • 1082 Terminating Contracts 48 • • • 1084 Types of Contracts 48 • • • 1079 Writing Performance Work Statements 48 • • •

ANALYTICS 4650 Analytics Boot Camp

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4607 Analytics Boot Camp: Core Analytics 4660 Analytics Boot Camp: Excel Essentials

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4625 Analytics Capstone

5155 Budget Estimating Using Microsoft Excel

5405 Cost-Benefit Analysis Using Microsoft Excel

4615 Data Analysis and Modeling Techniques

4610 Data Collection Techniques

4606 Data Visualization

4604 Data-Driven Decision Making

4665 Evaluating and Presenting Analysis Results 4601 Introduction to Analytics 4680 Introduction to Statistics 5182 Program and Budget Analysis Using Microsoft Excel

FINANCIAL MANAGEMENT

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5102 Accounting for Revolving Funds and Reimbursables 5728 Advanced Internal Controls

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2045 Appropriations Law for Federal Grants

5147 Appropriations Law for Revolving Funds and Reimbursables 70 • • • • 5157 Appropriations Law Refresher and Update 71 • • • • 5111 Appropriations Law Seminar 71 • • • • 5211 Appropriations Law Seminar 71 • 5730 Army PPBE Workshop 71 • • • • 5820 Audit Boot Camp 72 • • • 5848 Audit Interviews: Skills for Success 72 • • • 2052 Audit of Federal Grants and Assistance Awards 72 • • • 5882 Auditing Fundamentals in the Federal Environment 72 • • •

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HUMAN CAPITAL & HUMAN RESOURCES

Reconciling with and Reporting to Treasury - Fund Balance with Treasury (FBWT)

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4992 Advanced Leadership Skills and Techniques for HR Personnel 4994 Anytime Coaching for HR Personnel

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4917 Employee Relations

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5091 Statements of Federal Financial Accounting Standards (SFFAS) 5127 The Antideficiency Act 5090 The Federal Budget Process 5189 The Legislative Process: Working with Congress 5136 The Prompt Payment Act and Voucher Examination

4922 Exceptional Customer Service in Federal HR 4921 Federal Talent Acquisition 4906 Federal Workforce Planning 4919 Getting Efficient: Optimizing HR Operations

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4911 HR Analytics 4908 HR Boot Camp

Understanding Enterprise Risk Management, Internal Controls, & Fraud Prevention in the Federal Environment

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5892

4912 Job Analysis for Recruitment and Selection 4916 Labor and Management Relations 4991 Leadership Skills and Techniques for HR Personnel 4990 Leadership Skills and Techniques for HR Personnel (Non-Managers)

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5115 U.S. Standard General Ledger: Practical Applications

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GRANTS & ASSISTANCE 2084 Advanced Cost Principles

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4913 Position Classification 4914 Position Management 4903 Retirement Planning for Federal Employees

2065 Applying for Federal Grants and Cooperative Agreements 2201 Applying Indirect Costs to Federal Grants Workshop

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2048 Closeout of Grants for Federal Personnel

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4926 Succession Planning Workshop

2044 Cooperative Agreements and Substantial Involvement 2080 Cost Principles for Federal Grants 2093 Detecting and Preventing Fraud on Federal Grant Projects 2085 Developing & Monitoring Indirect/F&A Cost Rate Proposals under 2 CFR 200 2047 Ethics in the Grants Environment 2042 Evaluating Financial Capabilities of Grant Recipients 2046 Federal Assistance Law 2022 Federal Grants Update 2022 2076 Financial Administration of Federal Grants for Recipients 2049 Grants Administration for Federal Program Personnel 2068 Internal Controls for the Federal Grants Community 2040 Introduction to Grants and Cooperative Agreements for Federal Personnel 2202 Managing Cost Share and Program Income for Federal Grants Seminar 2062 Managing Federal Grants and Cooperative Agreements for Recipients 2078 Monitoring Federal Grants for Pass-Through Entities 2043 Monitoring Grants and Cooperative Agreements for Federal Personnel 2091 Performance Measurement for Federal Grants Under 2 CFR 200 2061 Preparing Successful Federal Grant Budget Proposals Workshop 2175 Prioritizing & Conducting Grant Monitoring Activities 2075 Subawarding for Pass-Through Entities 2204 Time & Effort Reporting for Federal Grants Compliance Refresher 2050 Uniform Administrative Requirements for Federal Grants 2060 Writing Successful Federal Grant Applications Workshop

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4993 Supervising Human Resource Performance 4918 Supporting Professional Growth in Organizations 4909 The Federal Human Resources Business Partner

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LEADERSHIP & MANAGEMENT 4350 360-Degree Assessment Workshop

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4002 Advanced Leadership Skills and Techniques

4700 Anytime Coaching

4063 Breakthrough Problem Solving 4704 Building and Sustaining Teams 4064 Creativity and Innovation 4060 Critical Thinking for Problem Solving

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4645 Decision Making 4372 DiSC Workshop 4717 Effective Teams

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4046 Emotional Intelligence 360-Degree Assessment Workshop 4004 Emotionally Intelligent Leadership

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4003 Engaging Leadership

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4404 Federal Leadership Development Program 126 • •

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4080 Fostering Accountability, Adaptability, & Resilience

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4062 From Tactical to Strategic Thinking 4400 Frontline Federal Leader Impact 4085 Generating Executive Leadership

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4708 HR Essentials for Government Supervisors 127 • •

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4000 Leadership and Management Skills for Non-Managers

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4403 Leadership at the Peak

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4001 Leadership Skills and Techniques 4712 Leading Organizational Change 4402 Leading Strategically in the Federal Government

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4730 Managing Virtual Teams

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6886 FPM 234 - Applied Leadership in Projects and Programs 6894 FPM 331 - Progressive Concepts in Program Management 6893 FPM 332 - Progressive Contracting Strategies for Programs 6892 FPM 333 - Progressive Business, Cost and Financial Management 6891 FPM 334 - Progressive Leadership in Program Management

4373 MBTI Workshop

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4710 Professional Government Supervisor Program

122

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4750 Strategic Planning in Federal Agencies 4713 Supervising Employee Performance

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4723 Supervisor's Workshop 4401 The Effective Federal Leader 4009 Women in Leadership 4370 Working on Virtual Teams

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FPM 511 – FAC-P/PM IT Core Plus Management Competencies: Managing IT Projects FPM 512-FAC P/PM IT Core Plus: IT Management, Security, and Performance Assurance

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6136

PROFESSIONAL SKILLS 4318 Briefing and Presentation Skills

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6019

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4317 Business Writing

4314 Business Writing for Leaders Workshop 139 • •

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6020 FPM 513-FAC P/PM IT Core Plus: IT Infrastructure and Architectural Design

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4320 Communicating Strategically

Cultivating Diversity, Equity, Inclusion, and Accessibility (DEIA) While Managing Teams

159 • • • • 159 • • • • 160 • • • •

6004 Government Product Owner

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6134 High Value Requirements Management

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4374 Customer Service Skills and Techniques

6015 Hybrid PM I: Initiating and Planning Successful Projects

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4097 Exploring Diversity, Equity, Inclusion, and Accessibility (DEIA) 4380 Fostering a Public Service Mindset

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6016 Hybrid PM II: Executing, Controlling, and Closing Successful Projects 6321 Hybrid Project Acquisition and Vendor Management 6319 Hybrid Project Execution and Delivery

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4316 Grammar Refresher 4319 Group Facilitation 4363 Influencing Skills

6316 Hybrid Project Initialization and Integration 161 • • • 6320 Hybrid Project Monitoring and Controlling 161 • • • • 6318 Hybrid Project Planning, Management, and Risk 162 • • • 6317 Hybrid Project Requirements and Configuration Management 162 • • • 6101 Leadership and Communication Skills for Project Leaders 162 • • • • • 6183 Leading and Managing High- Performing Project Teams 162 • • • 6102 Making Decisions Using Earned Value 163 • • • 6124 Managing Multiple Projects 163 • • • 6105 Managing Project Quality 163 • • • • 6138 Managing Projects of Differing Complexity 163 • • • 6135 Managing Scope, Schedule, and Cost 164 • • • • • 6162 Managing Stakeholder Expectations and Relationships 164 • • • • 6188 Mission-Driven Project Management: From Strategy to Action 164 • • • 6137 PMP ® Exam Prep (PMI ® Authorized) 164 • • • • 6310 Principles of Business Analysis 165 • • • • • 6126 Procurement for Project Managers 165 • 6190 Program Management 165 • • • • 6111 Project Cost Estimating 165 • • • 6131 Project Management Essentials for Non-Project Managers 166 • • • • 6100 Project Management Principles 166 • • • • • 6106 Project Management Simulation 166 • 6103 Project Risk Management 166 • • • • • 6187 Strategic Portfolio and Resource Management 167 • • • 6554 Systems Integration, Verification and Validation 167 • • • 6014 The Integrated Project Team (IPT) 167 • • •

4367 Interpersonal Skills: Developing Effective Relationships

4366 Moving Beyond Generational Differences 142 •

4365 Negotiation Skills 4340 Persuasive Speaking 4364 Resolving Conflict

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4106 Running Effective Meetings

PROJECT & PROGRAM MANAGEMENT 6002 Acquisition of Agile Services

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6010 Agile Project Management for the Federal Environment

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6005 Applying Agile Scrum Master Practices in the Federal Environment

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6184 Assessing and Recovering Troubled Projects

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6007 Developing Agile Requirements and User Stories in the Federal Environment

6304 Facilitating Value on Projects

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6896 FPM 121 - Fundamentals of Project and Program Management 6879 FPM 131 - Fundamentals of Project and Program Management 155 • • • 6878 FPM 132 - Fundamentals of Contracting 156 • • • • 6877 FPM 133 - Fundamentals of Business, Cost, & Financial Management 156 • • • 6876 FPM 134 - Fundamentals of Leading Projects and Programs 156 • • • • 6889 FPM 231 - Applications in Project & Program Management 156 • • • • 6888 FPM 232 - Applications in Contracting 157 • • • 6887 FPM 233 - Applications in Business, Cost & Financial Management 157 • • • 155

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Services

Solutions greater than the sum of their parts. When it comes to customized training and development innovations, only Management Concepts brings together proven educational authority and a prescriptive, human-centric approach. You’ll address specific developmental challenges head-on through interventions that detail the problem and solutions that provide definitive answers, all while creating a development solution that serves your agency’s needs with pinpoint precision.

Rely on us to build more productive agencies that are mission ready — today and tomorrow.

We achieve things daily, weekly, and monthly that wouldn’t have otherwise happened.

A senior federal leader who utilized our custom coaching services to great benefit

Build a Better Organization, One Team at a Time FOCUSED TRAINING SOLUTIONS

Address the impact of specific training and development challenges with focused training solutions. No matter how big or small the team, we offer a spectrum of solutions, ranging from delivery of tailored course content in a private group setting to assessments that can help you identify specific areas of improvement — even a dedicated eLearning portal with curated content just for that team. Our solutions are available on a variety of contract vehicles, including: • GSA Multiple Award Schedule (MAS): 00CORP Professional Services Schedule (PSS); Contract number: 47QREA18D000Y • Multiple IDIQs, including: • SeaPort Next Generation (SeaPort Nx-G) • Human Capital and Training Solutions (HCaTS)

• Department of Veteran Affairs • Federal Aviation Administration • Library of Congress • MAC: Federal Acquisition Institute (FAI) Acquisition Training Delivery • Over 21 Agency BPAs: See the full list at ManagementConcepts.com/HowToBuyFromUs

Buying For a Group? To access a complete list of our offerings and scheduled in-classroom, remote, and virtual classes, visit ManagementConcepts.com/Buyer-View or call us at 800.232.9096

The Human-Centric Approach to Professional Development

While there’s no getting around the human dynamic at any organization, there are ways to optimize that dynamic to transform ordinary behaviors into extraordinary performance, agencywide. The first step is a consultation with one of our leaders. From there, our experts will help you: • Diagnose the challenge through research and observation • Prescribe a solution to alleviate an organizational condition • Implement the specific solution set unique to your organization By using the best of social and cognitive science to formulate our solutions, we’re able to help you address even the most complex organizational issues and opportunities, including:

• Organization performance through workforce studies, performance management, reskilling and upskilling, and diversity initiatives • Succession planning through the identification and elevation of high- potential managers and leaders within your organization • Leadership development through competency-based programs that provides 21st century leadership skills, hones overall leadership and executive skills, and elevates technical or aspirational management to the next level

• Talent development & performance improvement through programs designed to optimize employee performance at every stage, from onboarding to workforce development to succession planning and beyond • Change management through an approach that articulates the need for change, defines the change strategy, and supports the rollout of the plan through targeted or individualized engagement, transition management, communications, and user adoption strategies

Untangle the complex human capital challenges at your agency. Call us at 888.545.8573.

Credentialed Coaching: Make Sure Every Employee is in Play.

Depend on our group of expert, credentialed coaches to create an impactful coaching program at your agency. By bringing experience across both private industry and the federal government, our coaches will help anyone at your organization seeking personal and professional transformation. We’ve helped leaders at all levels — from the C-suite to managers to high-potential staff — move their careers forward. And, most importantly, bring true, lasting performance outcomes to the agencies and organizations they serve.

Did you know?

96%

90%

90% of coaching program participants agreed that coaching was worth the organization’s monetary investment.

96% of coaching program participants agreed that

they made progress towards their goals.

Explore how credentialed coaching can help your organization. Call 888.545.8575 or visit ManagementConcepts.com/Coaching

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Make the Most of Your Greatest Asset: Human Capital Performance

Address challenges, opportunities, and mandates with a customized and curated workforce solution.

Turn to Management Concepts to help you craft the right training program for your agency. Unlike expensive consulting firms, we keep costs under control by designing and developing everything in-house — from the courses themselves to supplemental materials like videos, training guides, and so much more. That means that your solution will be delivered on time and on budget. We’re experts in converting your existing content into new modalities, allowing you to maximize the investments you’ve already made in developing content that may be simply sitting on a shelf. In addition, our deep well of understanding adult learning tools and approaches means we’re more than able to leverage proven technology that works across all federal government agencies — all to deliver effective learning in just the way you want it. Cover all of your organizational education needs with a granular, specific, customized solution. You’ll enjoy measurably better results across your agency.

Carefully Planned. Cost-Effective. Completely Custom.

Custom Content Development Services

We recognize that your training needs are unique and that commercial off-the-shelf (COTS) courses may not always meet the specific needs of your organization. That’s why Management Concepts is the smart choice for developing the right custom content for your organization and your learning objectives. We utilize proven adult learning methodologies to build our rubrics and then deliver the content through engaging methods that help students retain more information. Our learning solutions are 508 compliant, SCORM-conforming, and can be built from the ground up or by using our modular COTS content. How We Do it Our team of over 40 Instructional Designers and eLearning Specialists can create highly relevant content matched to your agency’s processes, terminology, scenarios, and case studies. Some instructional strategies we incorporate into our training designs include:

• Animated client-specific case studies • Capstone projects • Gamification • In-person and online discussions and activities • Job support tools

• Microlearning • Presentations • Simulation and role play for real-world, multisensory, hands-on experiential learning • Video vignettes and scenarios • And more

Let us create something just for you. Call 888.545.8575 or visit ManagementConcepts.com/Custom Printed content subject to change. Visit our website for the latest schedule and course information. | 13

The Foundation for Full-Scale Agency Modernization

Learning Program Operational Services

Leverage our decades of expertise and experience in training logistics, project management, custom content development, staff support, and knowledge transfer to take the burden off your precious human capital resources — and focus on your core mission. Here’s how we can help:

Targeted Content Development Create programs mapped to your desired competencies with courses drawn from our extensive COTS library or custom-built content to meet your needs.

Administrative Support Host curated content through secure, FedRAMP-compliant portals — ours or yours — and use up-to-date tools to control course scheduling, enrollment, and more. Targeted Communications Ensure that everyone at your agency is aware of the features and benefits of your learning program through branded websites, student newsletters, and user guides.

Instructional Services Benefit from the industry’s largest and most tenured instructors to train your in-house experts or deliver course content in person and online.

Training Logistics Services E nsure that virtual courses are delivered flawlessly online through our skilled technical support staff — available to train your in-house producers.

Related Staffing Support Services From instructional system design placement to project management, we will provide training staff augmentation services to support your learning program.

Start scaling up your agency for success by visiting Learning Technology Solutions at ManagementConcepts.com/LTS

Expert Guidance on Accountability, Dignity, and Equity Initiatives

Download your copy of our complimentary eBook, Elevating Accountability, Dignity, and Equity in the Government: Strategies for Improving Process, Policy, and Perception , to fulfill OPM requirements and build an equitable, diverse, and inclusive workforce by increasing organizational accountability. Explore topics and strategies that will promote respect and dignity throughout your agency — and ensure that your organization is mission ready for the challenges of the future.

Get your free copy today at ManagementConcepts.com/ADEStrategy

Printed content subject to change. Visit our website for the latest schedule and course information. | 15

Success Through Services

Discover how Management Concepts helped the National Veterans’ Training Institute (NVTI) develop an innovative, custom learning program to help America’s veterans, service members, and their spouses establish meaningful post-service careers.

The Challenge At the beginning of 2020, NVTI was forced to shut down all in- person training and learning resources available to veterans due to coronavirus concerns. This meant that in a chaotic employment environment, NVTI was unable to fulfill the core component of its intended mission — moving veterans into private service employment with ease. The Opportunity As the learning and training experts at Management Concepts assessed the challenges, they saw a way for NVTI to both address the needs of post-service veterans and reach more veterans needing their services than ever before.

The Solution Our partnership with NVTI helped with their mission by taking learning outside of the classroom and into the lives of the veterans they serve through relevant podcasts, webinars, social media posts, timely and informative email communications, and so much more. By moving beyond traditional training and keeping the veteran community informed and engaged, veterans all around the globe are reaping the benefits of: • An innovative learning program • Virtual and on-demand course delivery so that all veterans have access to the training they need • A branded custom website that provides veterans with easy, seamless access to essential resources • A comprehensive learning platform to bring the training to the widest audience possible • And more The Result The NVTI audience received the switch to virtual learning with demonstrable enthusiasm, measured by positive course feedback and accelerated enrollment in course offerings. The initial success promoted NVTI to expand their course selections with Management Concepts to be as robust and up to date as possible, widening the possibilities for those enrolled. The addition of webinars centered around post-service employment to the mix has made NVTI the resource for veterans moving into the private sector. With continuous enhancements like course upgrades and future podcasts, NVTI is well positioned to provide state-of-the-art learning and thought leadership to its members, now and for years to come.

For more success stories and to launch a custom solution of your own, visit ManagementConcepts.com/Portal

Printed content subject to change. Visit our website for the latest schedule and course information. | 17

Acquisition & Contracting

ManagementConcepts.com/Acquisition Acquisition and contracting professionals safeguard the public trust by ensuring the U.S. federal government gets full value on goods and services purchased with public funds. Management Concepts offers introductory, advanced, and specialized courses on the topics most important to you. Taught by former government acquisition and contracting experts and updated continuously, these courses can help you attain — or maintain — your professional certification, as well as provide the skills you need to increase your mastery of contracting competencies and be a successful professional. All courses are designed with the professional development needs of your workforce at every stage of their careers.